‘Sort it out!’ Royal Mail angers locals as 129 postcodes suffer ongoing delivery delays

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Royal Mail has been experiencing a series of delays recently as the ongoing pandemic results in staff shortages. There are currently 129 areas across the UK where the postal service is currently affected. 

Royal Mail operates between air, rail and road.

The network moves letters and parcels between the distribution hubs, mail processing centres and delivery offices around the UK. 

As of today, Thursday 13 January, Royal Mail’s rail and road network operated to schedule over the last 24 hours. 

Royal Mail’s air service, however, operated to schedule over the last 24 hours with one exception. 

The website explains: “A flight from East Midlands to Exeter was cancelled due to a technical fault with the aircraft, mail being transferred to contingency road services. 

“As a result, a small quantity of letters and parcels posted on Wednesday in North Wales, and the North and Midlands regions of England, due for delivery today to addresses in the far South West of England, may arrive later than expected.” 

As for the mail centres, some have reported noted all mail was processed or despatched to schedule over the last 24 hours, and as a result, some mail may be delivered slightly later than expected.

London Central Mail Centre: Some mail posted from across the UK on Wednesday, due for delivery today to addresses in the EC, N, W1 and WC postcode areas.

Swindon Mail Centre: Some mail was posted from across the UK on Wednesday, due for delivery today to addresses in the OX, RG and SN postcode areas.

Truro Ireland Mail Centre: Some mail posted on Tuesday in the TR postcode area, due for delivery today to addresses across the rest of the UK.

As for deliveries, Royal Mail says they are “operating as normal across most of the country today”. 

The company is still aiming to “deliver to all addresses we have mail for, six days a week”. 

However, “in a small number of local offices, this may temporarily not be possible due to local issues such as Covid-related self-isolation, high levels of sickness absence, resourcing, or other local factors”.

The website continues: “In those cases we will rotate deliveries to minimise the delay to individual customers. 

“We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive.

“We’re sorry for any inconvenience and thank you for your understanding.” 

The delivery offices most impacted are: 

Altens DO (AB10 to AB12 and AB35)

Amesbury (SP3 and SP4)

Banff DO (AB44 and AB45

Barking DO (IG11)

Bearsden DO (G61)

Bicester DO (OX25 to OX27)

Bishopbriggs DO (G64)

Bredbury DO (SK6)

Bridge Of Don DO (AB22 and AB23)

Bristol South DO (BS3, BS13 and BS41)

Buckingham DO (MK18)

Burgess Hill DO (BN6 and RH15)

Caldicot DO (NP26)

Camberwell (SE5)

Cardiff West DO (CF5)

Chelmsford DO (CM1 to CM3)

Cramlington DO (NE23)

Cricklewood DO (NW2)

East Kilbride DO (G74, G75 and G79)

Erskine DO (PA7 and PA8)

Finchley Church End DO (N3)

Finsbury Park DO (N4)

Glasgow G32 DO

Glasgow G33 and G34 DO

Glasgow G43 and G46 DO

Golders Green DO (NW11)

Hanwell (W7)

Harlow DO (CM17 to CM20 and CM92)

Harold Hill DO (RM3)

Havant DO (PO9 and PO10)

Heaton DO (NE6 and NE7)

Herne Hill DO (SE24)

Hitchin DO (SG4 and SG5)

Holloway DO (N7)

Hornsey DO (N8)

Hove DO (BN3 and BN52)

Islington DO (N1 and N1C)

Lancing (BN15)

Lark Lane DO (L17)

Larkhall DO (ML9 and ML10)

Maida Hill DO (W9)

Manchester South West DO (M15, M16 and M32)

Maryport DO (CA15)

Monmouth DO (NP25)

Motherwell DO (ML1)

Muswell Hill DO (N10)

New Ferry DO (CH32, CH62 and CH63)

Newport East DO (NP18 and NP19)

Newton Mearns DO (G77)

Northwich DO (CW8 and CW9)

Oxted DO (RH8)

Perth DO (PH1. PH2 and PH14)

Rayleigh DO (SS6)

Redcar DO (TS10 and TS11)

Rotherhithe DO (SE16)

Rottingdean DO (BN2 and BN51)

Sheffield North East DO (S5)

Shepshed DO (LE12)

South Croydon DO (CR2)

Speke DO (L24)

St. Helens DO (WA9 to WA11)

Swindon West DO (SN5)

Sydenham DO (SE26)

Thame DO (OX9 and OX39)

The Hyde DO (NW9)

Uddingston DO (G71)

Upminster DO (RM14)

Upper Holloway DO (N19)

Upton DO (CH30 and CH39)

Wallasey DO (CH27, CH44 and CH45)

Wantage DO (OX12)

Ware DO (SG9 to SG12)

Warrington DO (WA1, WA2, WA4 and WA5)

West Norwood DO (SE27)

West Wickham DO (BR4)

Willesden DO (NW10 and NW26)

Wootton Bassett DO (SN4 and SN16)

For many, they are still experiencing post delays, but some have finally received mail many weeks after it was due to be delivered.  

Charlotte Lawrence posted to social media: “@RoyalMail completely disgusted by your service. Over 2 weeks with no post, items that should have been here by now are not. I have missed appointments due to this. Tried calling local sorting office and complaints department but no one answers! This is unacceptable.” 

Charlotte Emily tweeted: “My birthday was 12 days ago and still haven’t received cards and presents that people posted before then @RoyalMail when will you start delivering to me in L15 again pls?” 

She added: “It’s so annoying it’s been 2 weeks since I had any post! Hopefully there is nothing important and time critical.” 

Someone with the Twitter username @LoveNW6Now said: “Hooray! we got post today for the first time this year! But not important missives that we were expecting. When is our postal service going to be restored @RoyalMail.” 

Catherine Frediani asked: “@RoyalMailHelp @RoyalMail our entire neighbourhood has not received any post for 2 weeks in RH8 9. When will we receive our post? How do we arrange to collect post if there is no plan to deliver it in the near future?” 

Cath Staincliffe commented: “We got mail! Post delivered at last. Xmas cards, legal and financial letters. Postmarks dating from 16th December. We appreciate our local postal workers but the service has been appalling for the last three months. #RoyalMail sort it out. @RoyalMail.” 

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